HostGator Web Hosting Company

HostGator is an American hosting and Internet Company founded in 2002 and based in Houston, Texas. HostGator is a subsidiary of Endurance International Group, which owns Bluehost, iPage, Host Monster, and other hosting companies.

HostGator also started operations in India in 2011. Hostgator's headquarters in India are located in Nashik, Maharashtra.

HostGator offers a wide range of services, but it is undoubtedly the best known for its shared hosting plans at a good price. They offer four shared hosting services that are Starter, Hatchling, Baby and Business and each with elements such as the provision of services and support options. In addition, HostGator offers reseller plans, VPS and dedicated servers, as well as an affiliate program.

HostGator is a private company. HostGator hosts more than 8 million domains from 400,000 customers in more than 200 countries. Originally based in Florida, but the rapid growth of HostGator leads them to move to Texas in 2007. They have a base in Houston and an office in Austin, as well as a section in India. In addition, HostGator has a third office in Brazil. It currently employs 200 people, but they hope to double this in the next two years.

HostGator Hosting Plans

In general, all HostGator shared servers, reseller plans and VPS run with Linux (CentOS is specified in the Linux plans). When it comes to dedicated servers, users can choose Linux or Windows.

The most basic plan, Hatchling, is a single domain package without additional domains and without anonymous FTP, but it would be fine to host a blog. For more domains, users must upgrade to Baby or Business. For anonymous FTP, only the Business package will work. In addition, dedicated IPs are not available in the Hatchling plan. Baby, they are paid, and Business, they are free. Business also includes private SSL (the others are shared) and a free phone number for special services to its customers. This is only really useful for customers in the United States or those who market in this country, although the number can be extended to serve Canada at an additional cost.

Shared hosting is HostGator's specialty, but they also offer some other options.

Reseller hosting is divided into five plans based on disk space, bandwidth and the domains that are required. Apart from that, the provision on each plan is more or less the same.

VPS hosting is divided into nine plans. Once again, you will have to adjust to your needs using the interactive pricing chart to calculate the applicable monthly fee.

Dedicated servers are priced according to the resources you need. The price is the same for both Windows and Linux hosting, but the software obviously varies depending on the operating system.

If you want to run Java, you will need a VPS or a dedicated plan, but Python is installed on all servers.

HostGator Response Time / Inactive Time

HostGator rents its data center space from anywhere in the world, using its facilities in Texas. The Back-UPS of energy, fire detection and constant monitoring by staff on the site keep their 12,000 servers safe and secure They use 10 different fiber providers, including Time Warner and AT&T hardware. They currently offer a 99.9% operational guarantee (although they do not publish any statistics) and an RSS content of the status updates.

All accounts (with the exception of dedicated servers) are backed up weekly. If you need to restore a backup, HostGator charges $15, unless you provide the backup file yourself, in which case it is free.

HostGator hosts more than 8 million domains, and they are quite open about their staff, resources and services. They have a large number of high profile partners such as: Cisco, AT&T and Dell are just some of the names recognized in the list. It should be noted that they do not allow overselling, so the capacity offered is the capacity that you will really get. The exception is in a VPS or a dedicated server where you are free to sell at your own risk.

HostGator support

HostGator support options are quite complete for a low cost of hosting shared with the provider. They can access 24 hours a day, 7 days a week in a live chat support, a FAQ, email or telephone support (within the United States, it is free for calls to your phone number). It is not clear what their support staff is based on.

Support and billing are available through a portal where customers can log in to update their account, access user forums, review the knowledge base and view useful video tutorials with some of the most common configuration questions that will face This account access is independent at the cPanel login. In addition, transfer requests are handled smoothly through a quick online form.

HostGator in the News

In June 2012, a group of hackers hit HostGator with a DDoS attack that was named #TheHolocaust. UGNazi later used similar tactics to take down other hosts and payment processing companies. HostGator brought their servers online before four hours

HostGator Control Panel

All HostGator Linux plans come with the cPanel 11 series and users have a variety of themes to choose from. cPanel allows access to all necessary applications, including webmail, one-click backups and DNS settings for Google Apps.

Vendor accounts are also managed with cPanel and WHM. Both cPanel and WHM are dedicated server hosting plan options for VPS Linux and HostGator. On a dedicated Windows server, Plesk 11.x is included in the price.

In VPS plans, HostGator also offers Virtuozzo, an administration package for the server itself.

All customers have access to a separate billing area to organize payments for and download invoices.

HostGator Extras

The shared business plan on HostGator includes a free phone number for calls in the United States. Optionally, it can be extended to Canadian customers for an additional charge per call. If you cancel your hosting plan, you lose the number, unless you contact HostGator you will first take a paid service. You also need to receive at least one call per month to keep the line active.

Most packages come with SiteBuilder, SiteStudio, Fantastico (a series of PHP scripts), osCommerce, WordPress, Joomla, just one click and install a large number of ideal statistics packages. On dedicated servers, you can assign individual SiteBuilder accounts and templates to your customers

HostGator also offer $100 of Adwords credit on all shared hosting plans, and reseller accounts will receive a free upgrade to an eNom domain reseller account. It requires manual configuration, but it is a quick and painless process that takes a couple of minutes.

HostGator Money Back Guarantee / Cancellation Policy

You can cancel your shared, reseller or VPS hosting plans within 45 days and receive a full refund. Dedicated servers are not eligible. Costs incurred, such as administration and installation fees or purchases of domain names, are not refundable.

Cancellation requests must be submitted through a special online form. The account will be canceled within 48 hours. If you wish to request a refund, you will have to respond to the cancellation email and request it - it is not automatic. Refunds are sent via credit card or PayPal.

HostGator Summary

HostGator proudly claims to be environmentally friendly. They compensate for their emissions, and also use 130% wind energy through renewable energy credits (CER). Considering that the company claims that more than 1% of Internet traffic on the planet flows to and from 12,000 HostGator servers, that is certainly a great achievement. While HostGator's low prices are similar to other shared hosting providers, their plans are extremely complete and scalable, so it is easy to buy a small shared plan over time and update a larger shared hosting, VPS or package specification Dedicated server if necessary.

HostGator also places great emphasis on user support, and it is rare to find a large hosting company that offers efficient ease of support with live chat, email and telephone for free. The added extras, such as the eNom account and affiliate program, an ideal option for a new business that is looking to grow or make a white label. Together, they offer a series of applications developed at a good price with a host of additional features to keep loyal customers happy.

Services and products provided by the company

This is a list of the services and products provided by the company according to the site of the chairman of hosting.

  • Domain Registration.
  • Shared Hosting (Shared Web Hosting).
  • Reseller Hosting Resellers.
  • Virtual Private Server.
  • Dedicated Server.
  • Service Hosting Cloud (Cloud Hosting).

Customer Service

  • It has a live chat service to talk to customers.
  • It has its own blog to help and communicate with the rest of the users.
  • Support system is available by ticket or card.
  • Provide a telephone number and e-mail for communication and correspondence.
  • It has a section for common questions and explanations.

Other features

  • Unlimited hard drive space.
  • Bandwidth data transfer is unlimited.
  • Transfer your site to HostGator for free.


  • 99.9% Guaranteed full readiness.
  • 45 days to return your money if their services do not meet your needs.
  • Technical support 24 hours 7 days a week and 365 days.

its good but very costly

I have tried lots of web hosting companies, but they provide best service ever.

one word comment.... yes!!

a trusted web hosting service provider

HostGator is the alligator in web hosting companies

Can anybody share their customer support experience here

Why is HostGator in very low position

Much better than GoDaddy

Yes this is the one of the best host comp.

I would highly recommend Hostgator their best and optimum service to the users.

No hidden fees, expert support team. What more can I say?

+ Add your comment

Best Web Hosting Company | Top 10 List and Ranking

"HostGator" is at the 1st position in this list.

Votes: 101/4657